PRIVACY POLICY
'Enhance your eye, mind, muscle flow.'

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy is meant to help you understand what information we collect, why we collect, and how you can update, manage, and delete your information.

Effective Date: January 1, 2009

Oz Team (the “Oz Team”) is owned and operated by Scivetti Management SDN BHD. This Privacy Policy (“Policy”) describes how information about you is collected, used, and disclosed by Oz Team, and our parents, subsidiaries and affiliates (collectively, " Oz Team," "we" or "us") when you access or use Oz Team website, mobile applications, or other online services that link to this Policy (collectively the “Sites”).

This Policy applies solely to your use of our Sites, or information we collect when you make an initial request for information. It does not apply to information we collect in connection with your attendance at the Oz Team or your participation in or presence at our events, programs, camps or other activities (other than forms and other information and communications submitted through the Sites), or if you otherwise interact with us.

INFORMATION COLLECTION

Information You Provide to Us
Oz Team collects a variety of information from you when you choose to provide it to us in connection with your use of our Site. This may include when you request information from us, apply to the Oz Team, register for a package, camp, program or event, create an account, fill out or submit a form or questionnaire, request transportation, add a contact, sign up for our newsletters or email lists, make a purchase, create or deposit to a GET Account, participate in our contests, promotions, sweepstakes, surveys, or interviews, request support, chat with us, send us a message, or otherwise communicate or interact with us via the Sites. The information we collect may include your name, contact information (including your address, email address, and telephone number), applicant/registrant information (including academic and educational information and history, age, birthday, demographic information, family and ethnic information, medical information, athletic experience and positions, applicant essays and parent assessments), payment information, and any other information you choose to provide.

INFORMATION USE
Oz Team may use the information we collect from and about you to:
Operate, maintain, and improve the Oz Team and our Site
Evaluate your application for the Oz Team or an Oz Team program, camp, event or activity
Facilitate communication with the Oz Team and Oz Team staff
Send you technical notices, updates, security alerts and support and administrative messages
Provide and deliver the products and services you request, process forms and transactions, and send you related information, including notifications, confirmations and invoices,
Develop new Services and content
Provide you with information about the Oz Team and about Oz Team and third party events, programs, camps, activities, products, services, promotions and special offers that we think might be of interest to you
Personalize and improve the Sites and provide you with customized content, targeted offers, and advertising
Monitor and analyses trends, usage, and activities in connection with the Sites
Respond to your inquiries, requests, and comments and provide customer service
Facilitate contests, sweepstakes, and promotions and process and deliver entries, prizes, and rewards Send you information, newsletters, and promotional materials from Oz Team and our partners Protect the security or integrity of the Site and our business
Link or combine with information we get from others to help understand your needs and provide you with better service: and
Carry out any other purpose described to you at the point of data collection.

INFORMATION SHARING
Oz Team may share the information we collect from and about you as described in this Policy including:
With our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With third party service providers, vendors, and consultants who need access to the information to perform services for us or our students and participants
As necessary if we believe that there has been a violation of the Oz Team Terms of Service or of our rights or the rights of any third party
To respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law
In connection with any merger, sale of assets, financing, bankruptcy, or reorganization of our business and ,
With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.
Further, we may share aggregated or anonymous information that does not identify you.

LINKS TO OTHER SITES
Our Site may contain links to other websites or to third party services, and any personal information you provide in connection with such linked pages or services is provided directly to that third party and is subject to that third party's privacy policy and terms of use. For example, Get Accounts are managed by a third party, The CBORD Group, Inc. (“CBORD”), and your use of the Get Accounts feature is subject to CBORD’s terms and policies (which are linked to from the Get Accounts sign up page). This Privacy Policy does not apply to such linked sites, and we are not responsible for the privacy and security practices and policies of these websites or any other third-party sites or services that are linked to from the Site. We encourage you to learn about such third-party privacy and security practices and policies before providing them with personal information.

ADVERTISING AND ANALYTICS
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Sites and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyses and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Sites and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioural advertising purposes, please visit www.aboutads.info/choices. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising. We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

KUALA LUMPUR PRIVACY RIGHTS
For KL residents: Oz Team may share your personal information with select third parties. You may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@oztennisteam.com.

DATA STORAGE
Your information may be stored on servers in Malaysia and is subject to the laws of Malaysia, where the data protection and other laws may differ from those of other countries. Your information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate. By accessing or using our Site or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the Malaysia and other countries, where you may not have the same rights and protections as you do under local law.

DATA SECURITY
Oz Team takes reasonable precautions (including certain physical, administrative, and technical measures) to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Because there is always some risk in transmitting information over the Internet, we cannot guarantee the security of your information The Service may have links to third-party sites or applications, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites or applications.

YOUR COMMUNICATION CHOICES
Promotional Communications. You may opt out of receiving promotional communications from Oz Team by following the instructions in those communications or by emailing info@oztennisteam.com. If you opt out, we may still send you non-promotional communications.

DATA COLLECTION AND USAGE
We will collect store and use your personal information
1. to conduct our business
2. to allow access to this website, register / subscribe / buy / use our products and services
3. to meet our legal obligations
4. to fulfil any purpose we make known
5. to you when we collect your personal information and to fulfil other purposes set out in more detail in this section.
Certain types of personal information are more sensitive than others. "Special information" about you includes information about health, disability, race, ethnicity, biometrics or religion. We may collect and receive special information about you.
If you would like to have more information about our legitimate interests to process your personal data, please contact us as set out below.
We will also receive information about you (including your personal information) if you use any other websites or apps operated or other services provided by us or our group companies. In this case, that information will be shared within our group companies and combined with information collected by us. We will also receive and display information and content which you make publicly available on your social media accounts.
Some information is processed because you've given your consent to that (where consent is required). You can withdraw your consent at any time (in your account preferences or settings) or by contacting info@oztennisteam.com.

SOURCES OF DATA
Your personal information is either (a) provided by you (e.g. via our website / platform / App /social media pages) (b) obtained from third parties (such as other group companies) or (c) obtained from publicly available sources (e.g. the Internet).
In particular, data may be obtained from the following third parties: social networks, payment processing companies, data brokers, ticketing companies, Google Adwords, LinkedIn, Google Analytics, Adobe Analytics, display partners, social networks, third party site plugins.

LEGAL AND OTHER REQUIREMENTS
In some cases we need to collect or retain personal information for legal reasons.
Some of the personal information we request is required to provide the services and if it is not provided, we may not be able to provide the relevant products and services to you or provide information you have requested from us. If the personal information is needed to participate in an activity on our website, you may not be able to do so if you do not provide that personal information to us.
In other cases, for example, when we request your personal data to send you marketing and promotional communications or to personalise your experience with our services, the lack of such information will mean it is impossible to send you these communications or to personalise your experience, but it will not have any consequence to the primary purpose of the data collection (to provide the services).
Your personal information may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency, or in order to investigate, prevent or take action regarding suspected illegal activities or fraud, to enforce or apply our Terms of Use and other agreements, to protect the rights, property or safety of group companies, customers, clients and others or in the defence of legal claims. We will not delete personal information if relevant to an investigation or a dispute or until applicable law allows for it to be deleted. It will continue to be stored until those issues are fully resolved and it can be lawfully deleted.
Any personal information you supply to us through our website must be complete and accurate. You also agree to allow us to contact you to verify your personal information, if we need to.

HOW LONG DO WE KEEP YOUR INFORMATION ?
We generally keep information as needed to provide services and to deal with legal claims
We will keep your information for as long as it is reasonably necessary and to deal with claims. It will depend on factors such as whether you've got an account with us, have interacted with recent offers or have attended our recent events. We will also retain your information as necessary to comply with legal, accounting or reporting requirements.
We will also retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us. We will add your details to our suppression list to ensure you do not receive any future marketing communications from us. Also, we will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

INFORMATION WE SHARE
There are certain circumstances where we transfer your personal data to employees, contractors and to other parties.
We share information about you with other members of our group of companies so we can provide the best service across our group. They are required to keep and use your information in accordance with this Privacy Notice.
We will:
- share aggregated, anonymised or other de-identified data with advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others. We will also use aggregate information to help advertisers reach the kind of audience they want to target.
- make use of the personal information we have collected from you to help our advertisers display their advertisements to a target audience and to present our promotional messages to you including using Facebook Custom Audience. This means you will be presented with advertisements that are more relevant to you as a result of the personal information we hold about you.
- share your personal data with and access information from analytics and search engine providers that assist us in the improvement and optimisation of the website and the app and for better personalisation of content and advertising.
We share your information with certain contractors or service providers. They may process your personal data for us, for example, if we use a marketing agency. Other service providers include advertising agencies, IT suppliers, database providers, backup and disaster recovery specialists, email providers and outsourced call centres. Our suppliers and service providers will be required to meet our standards on processing information and security. The information we provide them, including your information, will only be provided in connection with the performance of their function. They will not be permitted to use your information for any purposes other than those outlined in this Privacy Notice.
We also share your information with certain third parties. We will do this either when we receive your consent or because we need them to see your information to provide products or services to you. Your personal information may be transferred to other third party organisations in certain scenarios:
if we discuss selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality if we are reorganised or sold, information may be transferred to a buyer who can continue to provide services to you
if we're required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police
if we are defending a legal claim your information may be transferred as required in connection with defending such claim
if there is an emergency including which requires us to share your data to protect the health and safety of our website's or App's users or the general public.
Your personal data may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be personal data.

YOUR RIGHTS
You have certain rights in relation to your information. The availability of these rights and the ways in which you can use them are set out below in more detail.
Some of these rights will only apply in certain circumstances. If you would like to exercise, or discuss, any of these rights, please contact admin@oztennisteam.com.
Access: you are entitled to ask us if we are processing your information and, if we are, you can request access to your personal information. This enables you to receive a copy of the personal information we hold about you and certain other information about it.
Correction: you are entitled to request that any incomplete or inaccurate personal information we hold about you is corrected.
Erasure: you are entitled to ask us to delete or remove personal information in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
Restriction: you are entitled to ask us to suspend the processing of certain of your personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Transfer: you may request the transfer of certain of your personal information to another party.
Objection: where we are processing your personal information based on a legitimate interest (or those of a third party) you may challenge this. However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing your personal information for direct marketing purposes.
Consent: where we are processing personal data with consent, you can withdraw your consent. If you Twant to exercise any of these rights, please contact admin@oztennisteam.com.

RIGHT TO OBJECT
You have a right to object to us processing your information in certain circumstances.
Objection: where we are processing your personal information based on a legitimate interest (or those of a third party) you may challenge this. However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing your personal information for direct marketing purposes.

DIRECT MARKETING
As described above, you can opt-out of receiving direct marketing from us at any time.
We may use the information you give us on our website / App for direct marketing purposes to provide updates, newsletters, events, or other communications that we think may interest you. We will only do this with your consent (where required by law).
You can opt-out of receiving direct marketing from us at any time. You can do this by changing your marketing preferences on your online accounts settings page, clicking on the "unsubscribe" link included at the end of any marketing email we send to you, or by contacting admin@oztennisteam.com.

SECURITY
The transmission of information via the internet is not completely secure. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted through our platform and any transmission is at your own risk. Once we have received your personal information, we will use procedures and security features to try to prevent unauthorised access.

LINKS TO THIRD PARTY WEBSITE
Our website, newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others including our partner networks, advertisers and other group companies and/or social networks as offered to you and supported by your browser.
The personal data that you provide through these websites is not subject to this privacy notice and the treatment of your personal data by such websites is not our responsibility. If you follow a link to any of these websites, please note that these websites have their own privacy notices which will set out how your information is collected and processed when visiting those sites. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy notices of entities through which you choose to share.

CHILDREN
We do not knowingly collect information from children or other persons who are under 18 years old. If you are under 18 years old, you may not submit any personal information to us or subscribe for the services. If you believe we might have any personal information from or about a person under the age of 18, please contact admin@oztennisteam.com.

CHANGES TO THIS NOTICE
This notice may be changed from time to time. If we change anything important about this notice (the information we collect, how we use it or why) we will highlight those changes at the top of the notice and provide a prominent link to it for a reasonable length of time following the change. Once this notice is posted on our website, it will automatically come into force. The latest version of his notice will prevail over all previous versions. If you would like to access previous versions of this notice please contact admin@oztennisteam.com.

HOW TO CONTACT US
If you would like more information about the way we manage personal information that we hold about you, or are concerned that we may have breached your privacy and wish to make a complaint, please contact us as set out below. We will do our best to resolve your complaint.
If you have any questions about this notice please contact admin@oztennisteam.com.

IF YOU HAVE QUESTIONS
If you have any questions about this Privacy Policy or the practices described herein, you may contact us at admin@oztennisteam.com.

REVISIONS TO THIS POLICY
Oz Team reserves the right to revise this Privacy Policy at any time. When we do, we will post the change(s) on the Site and update the date at the top of this Privacy Policy. If we change the Privacy Policy in a material way, we will provide appropriate notice to you. We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.